To Configure Your Domain Name to Work with MediaCore you will need to create a CNAME record. To do this follow the directions below:
1. Log in to your Account Manager.
2. Click on "Launch" next to Domains.
3. Go to the Zone File Editor for the domain name you want to update. To access the Zone File Editor do one of the following:
- From the Tools menu, select DNS Manager, and then click Edit Zone for the domain name you want to update.
- Click the domain name you want to update, and, in the DNS Manager section, click Launch.
4. Click Add a New Record. The Add DNS Record window displays.
5. From the Record type list, select CNAME (Alias).
6. Complete the following fields:
- Enter an Alias Name: Enter the subdomain name for the alias assignment. For example, type www.
- Points to Host Name: Enter the host name you want the alias to point to. The CNAME needs to be pointing to yoursite.mediacore.tv
- TTL: Select how long the server should cache the information.
7. Click OK.
8. Click Save Zone File, and then click OK. The new CNAME record displays in the CNAME (Alias) section.
9. Log in to your MediaCore account.
10. From your Admin Panel click "Site Settings".
11. On the General pane Scroll down to Custom Domain. Check off the box that reads "Use your own domain".
12. Enter your Go Daddy domain name without the "http://www" for example, enter mysite.com.
13. Press the Check URL button to check to make sure the DNS is now pointing to our server. If you get a yellow caution sign, it means the DNS has not yet changed. Wait 24 hours, and try again (keep in mind it can take up to 72 hours for the DNS change to take effect.
14. If you press Check URL and you get a green check mark, then your domain is successfully configured.
15. Click the 'Save' button at the bottom of the page and you're done!
Once you've created your own domain in "Go Daddy" update your custom domain in MediaCore by following the directions in our support doc.
For more information on adding or editing CNAME records in Godaddy.com view the GoDaddy support document found here.